1. How do I register my child ?
2. Where can I find out about help with paying for Childcare ?
3. What age children attend the clubs ?
4. How do I know my child will be safe and secure?
5. When do I pay ?
6. My child attends a school that doesn't have an out of school club.
7. What are the staffing ratios within the club ?
8. How many staff a qualified in first aid ?
9. How will you contact me in an emergency ?

How do I register my child ?

There are several ways to obtain registration packs.

1. Call into one of our clubs and speak to a member of staff.

2. The School office.

3. Call our main office who will send you one via email or snail mail.

4. Download one from our Paperwork page on the website.

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Where can I find out about help with paying for Childcare ?

The Play Station Accepts Childcare vouchers Accor and Busy Bees voucher schemes we also encourage parents to access the childcare element of the working tax credits more information can be found by clicking the links below.

You may be eligible to claim up to 80% of childcare costs back by applying for Working Tax Credit

                 Tax Credits

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What age children attend the clubs ?

We are registered for children from 3 to 11 years of age.

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How do I know my child will be safe and secure?

All Play Station Clubs are registered and regularly inspected by OfSTED. Checks are carried out on all staff to ensure they are suitable to look after children. At least half of the staff in any club must be qualified. The staff to child ratios are 1 to eight. In addition the premises are inspected for fire safety. You can ask to see the clubs latest inspection reports and registration certificate. Our clubs are currently undertaking Quality Assurance Awards.

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When do I pay ?

Payment of fees should be made weekly or monthly, on an agreed day prior to the start of the week or month in question. Individual payment arrangements will be negotiated between the Manager and parents/carers. The Club will be sympathetic to requests for daily payment. Parents/carers wishing to negotiate this or any other alteration to the standard fees policy should arrange a meeting with the Manager at the earliest possible opportunity.

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My child attends a school that doesn't have an out of school club.

Children from all schools are welcome to attend our clubs. We operate a walking bus service from many schools to feed into our clubs, we also use our own people carrier and will contract other transport if necessary. Ring our office on 01142215490 to find out more.

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What are the staffing ratios within the club ?

Staff to child ratios are 1:8 for the under 8s this is in line with Ofsted regulations

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How will you contact me in an emergency

Emergency contact details are recorded on the registration form and on a separate emergency contact list. Club staff will take contact details with them whenever they leave the club site eg visits.